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Customer care Professional & Executive Virtual Assistant

I am a result-driven and self-motivated Customer Care professional/Executive virtual assistant, with a  strong track record of delivering exceptional support to customers and senior executives . I have  Over 2 years of hands-on experience, I have honed my skills in various industries in both private and public enterprises. Strong  dedication to going above and beyond helping customers resolve issues and maintaining a positive image of the company. Excellent communicator with a proven ability to listen actively aiming  at solving problems quickly and efficiently. Superb ability to work as a team.

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Experience

*Managed and organized calendars

* Scheduled meetings

*Booked business travels

*prepared presentations

*Attended to vendors and suppliers

*Managed emails

          Executive Virtual Assistant

                2022 - 2023

*Responded to customers questions via phone, email and live chat

*Handled: order placements, returns, exchanges and tracked shipments

*Monitored and collected customers feedbacks

*Updated and managed customer's information in the company's data base

          Customer Care Rep.

                2023 - 2025

       What I do
         (and do well!)

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