Customer care Professional & Executive Virtual Assistant
I am a result-driven and self-motivated Customer Care professional/Executive virtual assistant, with a strong track record of delivering exceptional support to customers and senior executives . I have Over 2 years of hands-on experience, I have honed my skills in various industries in both private and public enterprises. Strong dedication to going above and beyond helping customers resolve issues and maintaining a positive image of the company. Excellent communicator with a proven ability to listen actively aiming at solving problems quickly and efficiently. Superb ability to work as a team.


Experience
*Managed and organized calendars
* Scheduled meetings
*Booked business travels
*prepared presentations
*Attended to vendors and suppliers
*Managed emails

Executive Virtual Assistant
2022 - 2023

*Responded to customers questions via phone, email and live chat
*Handled: order placements, returns, exchanges and tracked shipments
*Monitored and collected customers feedbacks
*Updated and managed customer's information in the company's data base
Customer Care Rep.
2023 - 2025